PSI - Resources for D2L | Montana State University

General LTI Support Contact Information

The below list is of LTI Integrations that instructors may have added to their D2L/Brightspace courses.

Important note: These tools are accessed through D2L/Brightspace, but are external learning tools that MSU support staff do not have administrative control over. MSU support staff will provide support related to linking integrations in the Brightspace system as requested by instructors, but support related to the function and setup of integrations is beyond the scope of what can be provided.

Instructors: Please note that your first point of contact related to functionality and setup of an integration is the customer representative of the tool.

Students: Please note that your first point of contact is your instructor who may provide a more direct contact for you to reach out to for support.

LTI Integration	Support Page	Support Contact
ALEKS	https://mhedu.force.com/aleks/s/alekscontactsupport	https://www.aleks.com/support/form/
Cengage Advantage	https://cengage.my.site.com/s/login/	Sign in using the portal to connect to live chat or call 800-354-9706 if you need help logging in
FlatWorld Deployment	https://support.flatworldknowledge.com/en/	[email protected]
JoVE LTI Tool	N/A	[email protected]
Kritik	https://help.kritik.io/en/	[email protected]
Labflow App	https://labflow.freshdesk.com/support/solutions	https://labflow.freshdesk.com/support/tickets/new
Library Resources Adv	Please reach out to the library for assistance	Please reach out to your instructor
Macmillan	https://mhe.my.site.com/macmillanlearning/s/	https://mhe.my.site.com/macmillanlearning/s/chat-with-us
McGraw Hill Connect LTIA	https://www.mheducation.com/highered/support/connect.html	https://www.mheducation.com/highered/support/connect/course-setup/sync-ltia.html#technical-support
myBusinessCourse	https://mybusinesscourse.com/user_guide/home	https://mybusinesscourse.com/contact
Pearson Advantage	https://support.pearson.com/getsupport/s/	https://support.pearson.com/getsupport/s/contactsupport
RedShelf Digital Learning Materials	https://solve.redshelf.com/hc/en-us/categories/115000384354-Student-Customer-Support	https://solve.redshelf.com/hc/en-us/requests/new
SAGE Vantage	https://sagevantage.softwareassist.com/	https://hostedusa4.whoson.com/newchat/chat.aspx?domain=softwareassist.com
SL&L	https://support.watermarkinsights.com/hc/en-us/categories/4409528820635-Student-Learning-Licensure	https://support.watermarkinsights.com/hc/en-us/requests/new
TestOut LTI Advantage	https://support.testout.com/hc/en-us	https://w3.testout.com/support/contact-us
Virtual Canine Academy	https://virtualanimalanatomy.colostate.edu/	Please reach out to your instructor
WileyPLUS Deployment	https://wpsupport.wiley.com/s/	https://wpsupport.wiley.com/s/contactsupport - log in to submit a case or use the chat feature in the bottom right corner.

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CD 202309