Our directory is managed by two systems: the employee directory and Watermark Faculty Success.

Understanding the two systems

Employee Directory

The employee directory determines whether your listing appears in search results or on your department’s directory page. The employee directory includes essential contact information:

  1. First and last name
  2. Department
  3. Email
  4. Phone number
  5. Office location
  6. Photo (faculty only)
  7. Link to profile (faculty only)

Watermark Faculty Success

Watermark is a tool for faculty to include more detailed information (e.g., publications, research interests, education, etc). Watermark directory information (e.g., name, department, email, etc) will override the employee directory.

Why don’t I show up in searches?

You don’t have an employee directory profile. To request one, you will need to fill out the Telephone and Network Services Request (TNSR) form. Select the Directory: Add, Update, or Delete Listing option in the dropdown.

* This form is only accessible from the campus network - if you are off campus, you'll need to connect over the MSU VPN to gain access.

For faculty

Even with a Watermark profile, you still need to fill out the TNSR form to appear on our website and searches.

I filled out the TNSR form, and I still don’t show up

You selected Directory: Add, Update, or Delete Listing

If it has been more than five business days, contact the UIT Help Desk at [email protected].

You filled out the TNSR form but did not select Directory: Add, Update, or Delete Listing

You need to fill out the form again and select Directory: Add, Update, or Delete Listing this time.

How do I update my listing?

Staff

Fill out the TNSR form.

Faculty

Update your Watermark profile. Changes can take 24 hours to reflect in the search.