Upload your own ID Photo

Getting your own photo printed on your CatCard is as easy as 1 - 2 - 3!

  1. Download the GET Mobile app on your iOS or Android device
    • Download GET Mobile on the App StoreDownload GET Mobile on Google Play
  2. Log in to your CatCard account using your NetID and password (NetID Help)
  3. Click on Upload/Update Photo under Settings
Champ Photo

Photo must be a headshot (from collarbone to top of head) just like Champ!

Please adhere to the following criteria when submitting your photo (think passport photo):

  • Photo must be a front view, close-up headshot (collarbone up, minimal space above head, no profiles)
  • Photo must be in color, centered, in focus, and taken against a smooth, plain background
  • Must be of JUST the cardholder - no hands, arms, animals, objects or other people
  • No filters or watermarks
  • No funny or silly faces
  • Normal clothing - no costumes, hats, or sunglasses
  • Scarves/hats/headpieces may be allowed only if worn daily for medical or religious purposes and must not obscure or cast shadows on any part of the face
  • Must be a current photo - patron will be required to take a new photo and pay for a reprinted card if the photo is not current
  • CatCard reserves the right to NOT accept any photo.  You will be notified by e-mail if your photo is rejected

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Deposit to your CatCard

There are several different ways to deposit money to your CatCard account:

  • Deposit money with the CatCard GET Mobile App, or GET online, with a credit/debit card.
  • Come to the CatCard Service Window in the Hedges Complex (below Miller Dining Commons) to deposit money using cash, check, or a credit/debit card.
  • Call the CatCard Service Window at 406-994-2273 to deposit money with a credit/debit card.

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Report your CatCard Lost

It is the cardholder's responsibility to report their CatCard lost or stolen. It is important to report your card lost or stolen as that will suspend activity on your account until either a new card is issued, or you let us know your card has been found. The cardholder is responsible for all transactions until the CatCard is reported lost or stolen.

You can report your card lost 24 hours a day by logging in to the GET Mobile app, or GET online, or by calling 406-994-2273 (please leave a voicemail if prompted).

If you find your card after reporting it lost, for your protection you must log in to GET, or come to the CatCard Service Window, to report your card as found.

Lost cards do get turned in to CatCard regularly so please stop by, or call, to see if your card has been turned in. If your CatCard is turned in, we will send you an email to let you know.  

There is a $20.00 charge for all replacement CatCards.

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Withdrawing Money from your CatCash Account

The CatCard does not function as a bank or ATM, therefore we can only issue CatCash withdrawals when you either withdraw from school or it is the end of the semester (last week of classes or later).

To submit a withdrawal request, complete the Withdrawal Request Form.

All withdrawals are posted to your student account. The refund will be applied to any balance due on your student account. If the remaining balance on your student account is $1.00, or more, you will be issued a refund via Direct Deposit or a check mailed to the address listed in My Info. If you choose to have a check mailed, you must make sure your mailing address information is accurate in MyInfo first. Checks are only issued to the address listed in MyInfo. Please allow 2-6 weeks to receive your check in the mail. Student account refunds will not be issued for balances less than $1.00.

We strongly encourage you to choose Direct Deposit. Visit Direct Deposit FAQs for more information.

Note: CatCash will stay on your account for one year after departing Montana State University.

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