Goals and Objectives

Empowerment Optimization
Enrich service providers
  • Enhance development
  • Improve satisfaction
 Increase efficiency
  • Increase capacity
  • Reduce cycle times
Satisfy service customers
  • Increase satisfaction
 Improve effectiveness
  • Coordinate activities
  • Improve allocation

Areas of Focus

  • Finance and Accounting
  • Human Resources
  • Information Technology
  • Purchasing
  • Sponsored Programs Administration
  • Web Development and Content Management
  • Additional Support Functions

Job Satisfaction Survey

One of the core goals of OpenMSU is to improve job satisfaction for service providers and customers. 
Job satisfaction has been defined as: 
a pleasurable or positive emotional state resulting from the appraisal of one's job or job experience.

The following graph shows the distribution of job satisfaction for the current sample of MSU employees
that completed the job satisfaction survey.

Level of Job SatisfactionVery dissatisfiedDissatisfiedA little dissatisfiedNeutralA little satisfiedSatisfiedVery satisfied9%14.6%6.3%13.9%31.9%22.2%Satisfied46 (31.9%)
Value Range Responses
Very dissatisfied 3
Dissatisfied 13
A little dissatisfied 21
Neutral 9
A little satisfied 32
Satisfied 46
Very satisfied 20

144 Total Responses

Mouseover each slice of the pie chart for more information.